If you follow real estate headlines, you’ve probably heard some version of the same story over and over again: rates are high, inventory is tight, buyers are cautious, and sellers are unsure. While those statements may be broadly true, they rarely tell the full story—and they almost never reflect what is actually happening in a […]
Last time, we posted a digital presence checklist for business operators to review as they are grappling with growth goals and plans for 2023. Upon reflection our editor pointed out great customer service is an important factor for capturing and retaining new clients. Clearly at that moment of truth when a prospective client is making a purchase
Customer Service Challenges With Too Many Channels Read More »
Recently a new car dealer client remarked that they moved up in their regional dealer rankings for their brand for the first time in recent memory after making numerous changes in their “go to market” system. I would like to think that our multichannel targeted digital marketing program contributed to that result. However, massive other
What are they doing that we are not? Read More »
